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If you need more information, or wish to request a service or book an assessment, installation, gas delivery or COC inspection, please complete the form below and select your service request and preferred service date.
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Frequently Asked Questions
What is a CoC?
A certificate of compliance (CoC) is a certificate signed by a registered gas installer that certifies the gas installation / inspection was done by a registered gas installer and that the installation is compliant to the current gas regulations (SANS 10087-1 2013).
A certificate of compliance must be issued for a permanent installation upon:
- Completion of a new gas installation
- After any new gas appliance(s) was added to the existing gas line or modifications / maintenance were done to an existing gas line
- When selling a property with an existing gas installation
Why do you need a CoC?
To ensure that your gas installation was done according to the current gas regulations and is safe for use.
In the event that you submit a claim to your insurance, the insurance and other parties will require you to produce a valid certificate.
Not having a valid certificate of compliance may result in the insurance companies declining your claim.
How long is a CoC valid?
A CoC does not expire, however a new CoC must be issued when the following occurs:
- When any changes have been made to the installation
- When any maintenance has been done on an installation
- When the property is being sold
How often must a gas installation be serviced?
It should be inspected and serviced every 5 years.
Can a gas cylinder be installed inside a house?
- Yes, in an apartment you are allowed 1 x 9kg gas cylinder permanently installed inside a cupboard.
- In a free-standing house not exceeding 2 storeys you are allowed 1 x 9kg gas cylinder installed inside the house (Western Cape)
Where can a gas cylinder be installed outside?
- Under no circumstances in a garage (motor home)
- 1 meter from windows and doors
- 2 meters from drains (gully’s) or air vents
- No less than 3 meters below a window(s) unless a non-combustible cage or canopy is installed between the bottom of the window(s) and the gas cylinder.
- 1 meter from property boundary wall unless it is a fire wall (Double brick wall 1,8 meter in height and there is no ventilation gaps or holes in the wall)
- 5 meters away from an electrical source such as a plug, socket, or electrical motor / pool pump / aircon, etc.
What do I do if I suspect a gas leak?
- Shut off emergency shut off valve by the gas cylinder and/or the shut off at the appliance/appliances.
- Open all windows and doors and move the gas cylinder outside.
- Contact our offices for assistance or a call out.
